Frequently Asked Questions
Everything you need to know about your Paul Fredrick shopping experience.
What is the Paul Fredrick Perfect Fit Guarantee?
We stand behind our craftsmanship. If you are not completely satisfied with the fit or quality of your purchase, you can return it within 90 days for a full refund or exchange, even if the item has been laundered.
How do I determine my correct shirt size?
We offer detailed sizing charts for our Slim, Tailored, and Regular fits. You will need your neck measurement and sleeve length to find your perfect size. Visit our 'Fit Guide' page for step-by-step measuring instructions.
What are your shipping options and delivery times?
We offer Standard, 2-Day, and Next-Day shipping. Standard delivery typically takes 5-7 business days. Please note that monogrammed or altered items may require an additional 3-5 business days for processing.
Do you offer custom alterations for trousers and shirts?
Yes, we provide professional tailoring services. You can specify your desired inseam for trousers and cuff preferences for shirts during the checkout process for a small additional fee.
How can I track my order status?
Once your order ships, you will receive a confirmation email containing a tracking number. You can also track your package by logging into your account and visiting the 'Order History' section.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer digital payment options such as PayPal and Apple Pay for a faster checkout experience.